Welcome CPO Academy Graduates
Since 2006, we have been and continue to be proud to photographing the CPOA. Thank you for your service.
High resolution event purchased digital images are a download product, the images are not emailed. Images will be posted Monday following the event ready for download at 5pm Pacific Time. The images will be online for 28 days after posting to download.
Once images have been posted today (Monday) at 5pm PDT, changes, trades, exchanges, swaps or other high resolution images can not be made. DETAIL1 Cutoff If you would like to order additional poses, please use the coupon code before it expires for the best deal! High resolution images are non-refundable once posted. The sale is now complete.
Class 334 Image Selection is closed per written and verbal instructions. Requests before 11-9-26 3PM PST will incur at $20 fee to cover production/artwork fees incurred. Once a high resolution image has been posted the sale is complete and non-refundable for any reason. Previous classes incur a data retrieval fee per written, verbal & website instructions (read below)
PASSWORDS ARE YOUR CLASS NUMBER
*Choose your pose on or before Sunday after the event by emailing, text or calling in your image number. Digital images purchased may be downloaded the following Monday after the event at 5pm Pacific Time. Digital images are a download product. **You will have 25-30 days to download the images after they have been posted. This not the Event Purchased download gallery. All Times Are Pacific Time. Image numbers must be in the format "IMG 0123RG." Because this information is provided in multiple ways such as at, and following the event, you will not be emailed or texted.
If you class is not the recent class, please review the info, understand there are additional costs involved and you will likely be presented an solution and a price.
Please contact us for a quick estimate and information
If you missed the download by a few days, contact us IMMEDIATELY. A matter of days is a big difference to a matter of weeks, or months. Please contact us along with the class number, and your name.
We understand things get busy and time gets lost. We do everything possible ensure the message is consistent that images need to be downloaded. Event purchased images are downloadable beginning the Monday following the event and then for 25-30 days depending on the next class. We post several fliers at the event, provide information on our receipts and post information on our website.
If you missed the download by a month (AKA 4 weeks), 3 months, 8 months, we can help. In most cases data retrieval fees are required, and the possibility of a new purchase may be required.
Please refer to the "DATA RETRIEVAL FEE" information in these tabs.
* If you reach out to us for an image taken in 2006, the amount of time it will take to locate the image(s) is anticipated to be several hours.
Please contact us for a quick estimate and information
You 100% are correct! This is because the fliers, staff, receipts, website and more clearly state event purchased images are not emailed or texted. Event ordered images are posted on the Monday following the event at 5pm Pacific Time.
Depending on how many months have passed since your class, this will allow us to calculate a data retrieval fee and possible repurchasing fees.
Yes, you may choose your pose (aka image number). We offer image selection at the event on a computer at the photo table. We also upload the images to the website during the event. And, we allow you to choose your image number until Sunday evening 5pm Pacific Time.
The great thing about being able to do this after the event is you can do it while traveling. Access the gallery with the images, then text or email us your image number. These are in the format of "IMG 0123RG."
By offering this, it helps eliminate the awkward conversation that time wasnt allowed to choose the image number or pose number.
If you do not choose your image or pose number, you authorize the staff to choose the best pose possible. No matter what, once images are posted to the high resolution gallery, images may not be changed, swapped, traded or other. Due to the nature of the digital product, digital images are not something that can be exchanged
To view previous class photos to place a photo or digital order, this is $20. The preview fee is in addition to the data retrieval fee. Please contact us for a quick estimate.
The preview fee does not include a product, this is a fee for the service. This fee is nom-n-refundable, and not a photo credit.
To calculate the preview price, add the data retrieval fee = $20
1) The sale of the new digital image, and
2) the data retrieval of the images.
We treat digital images the same as a photograph. If the photograph is lost after a few months or years, we will not reproduce the photograph for free. The same is true with our digital images, it is a product and has to be purchased. Rates are based on the current studios prices.
Depending on how far back in months and years will allow us to estimate the data retrieval fee. Due to the huge amount of images we take each year makes locating past images a daunting task, and a good amount of staffing resources. Please refer to the information under DATA RETRIEVAL FEE information in these tabs.
We will be able to help locate your images, however there is a data retrieval fee and the purchase of a digital image if the class is over 90 days. Please refer to DATA RETRIEVAL FEE for more information.
If you did not download your photo, refer to locating your digital image.
If you would like to order prints or digital images, there are a few factors to consider 1) If you wish to choose your pose, locating the images, posting those for purchase comes with a data retrieval fee, and web gallery setup. This fee depends on how far back your classes photos were taken. If you can allow us to choose the best pose after locating the images, there is still a data retrieval fee but not the web fees. Data retrieval fees are not a credit or refundable.
While we photograph the CPOA Dinners we offer our services to view and choose images at the photo table. We also upload the images into the "Choose your pose" gallery at the event, then the Order/View at the event, Friday night or Saturday morning.
Choosing pose/image options
1) During the dinner event
2) Choose your pose by Sunday night 5pm Pacific Time by email, text or calling in the image number. This gallery expires Sunday 5pm.
3)Choose from the order/view gallery by Sunday 5pm Pacific Time.
OR
4) Post event ordering in the order/view gallery within 28 days of the event.
Previous class images are always intended to be kept on file. We do not guarantee that your past class images are backed up. We agree to process the orders made in a timely manner. To locate your images from a previous class will incur a data retrieval fee.
A data retrieval fee is required to all orders that require the staffs time to locate images, aka data from past (recent or extended lengths of time).
DATA RETRIEVAL COST CALCULATION: 30+ days after the CPOA Dinner: $20 + $5 per month
If your class dinner was June 1st, and your contact us October 1st, the fee is $40 ($20 + (4x$5)=$40)
Data Retrieval fees do not include the cost of the digital image: Classes over 90 days (AKA 3 months) incur the cost of re-purchasing the digital image. Please inquire for the pricing related to your search.
With as much work that has gone into keeping the message consistent, it is conveyed images must be selected in a timely manner to download their images. With as much time people spend on their phones, it is almost impossible to say there wasn't time to download the image(s) over weeks.
"WHY IS THERE A FEE!!" An easy comparison is when someone goes to work and performs a work related task, that person expects to be paid. Is it ok to do the task without being paid? No. This is no different for our staff.
Please contact us for a quick estimate and information
We treat digital images the same as a photograph. If the photo is lost, or damaged and requested to be replaced, the same is true for the digital image. Please contact us with your name, and class number. We will reply with a quote which will allow you to move forward or decline.
We do our best to keep images on file. We can not guarantee this. If we are unsuccessful in locating your digital images, you would not be charged for a product, however the data retrieval fee is non-refundable.
Please contact us for a quick estimate and information
As a reminder: Digital images purchased at the event are NOT emailed or texted to you. Even purchased images are a download product. This message is consistent at the event with the fliers, your receipt and the staffs verbal comments. Data retrieval fees vary depending on the amount of time that has passed since your event. All images follow production and stored as local image space becomes limited. Retrieving images uses additional studio resources not included in your image sale.